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Job Summary

The Accounts Receivable Supervisor is responsible for leading a small team of associates focused on reconciling cash receipts. This role ensures the accuracy and timeliness of cash transactions, oversees daily operations, and drives process improvements to enhance efficiency. While there are no collections responsibilities, this role requires exceptional attention to detail, strong supervisory skills, and a collaborative approach to ensure seamless cash management processes.

Essential Duties and Responsibilities

Team Leadership

• Supervise, mentor, and support a team of cash receipts associates, ensuring high levels of performance, accuracy, and efficiency.
• Provide regular training, coaching, and performance feedback to team members.
• Foster a positive and productive team environment, promoting collaboration and continuous improvement.
• Develop and implement training programs to enhance team efficiency and compliance knowledge.

Cash Reconciliation and Management

• Oversee the reconciliation of cash receipts to customer accounts, ensuring all transactions are accurate and discrepancies are promptly resolved.
• Maintain detailed records of all reconciliations, payments, and supporting documentation in compliance with company policies.

Collaboration and Process Improvement

• Identify inefficiencies and opportunities within cash receipt and reconciliation processes.
• Develop and implement process improvements to optimize accuracy, timeliness, and compliance.
• Leverage technology and automation tools to streamline workflows and reporting.
• Work closely with other departments to resolve workflow issues.
• Lead initiatives to improve cash receipts processes, enhance efficiency, and reduce errors.
• Act as the main point of contact for escalations related to cash receipts.

Vendor and Stakeholder Collaboration

• Serve as a key point of contact for internal and external stakeholders regarding cash receipts and reconciliation processes.
• Collaborate with other departments to address process alignment, resolve discrepancies, and ensure smooth operations.

Recordkeeping and Reporting

• Ensure meticulous recordkeeping for audit readiness and compliance with regulatory standards.
• Prepare and deliver routine and ad hoc reports on cash receipts, trends, and reconciliation status to management.

Compliance and Internal Controls

• Enforce internal controls to safeguard company assets and ensure compliance with company policies and industry regulations.
• Stay informed of changes in financial regulations and adjust processes to maintain compliance.

Position Requirements

Education:

• High School Diploma or equivalent required.
• Associate’s Degree in Accounting or related field preferred.
• Relevant certifications (e.g., Certified Accounts Payable Professional, Certified Bookkeeper) are a plus.

Experience:

• Minimum 3-5 years of experience in accounts receivable, cash receipts or a related role, with at least 1 year in a supervisory or leadership capacity.
• Proven experience managing or mentoring team members.
• Hands-on experience with accounting software and ERP systems; proficiency in systems such as SAP, Oracle, or NetSuite is preferred.