This role is responsible for insurance compliance and claims processes for various projects and stakeholders. The individual will ensure that appropriate insurance coverage is in place, review and resolve insurance-related issues, and coordinate internally and externally with relevant teams, insurance brokers, subcontractors, and vendors. The role also involves the timely handling of incident reports, claims, and litigation while supporting the overall insurance management strategy.

Key Responsibilities:

• Ensure that all required insurance coverage (e.g., general liability, worker’s compensation, professional liability) is in place for subcontractors, vendors, and consultants.
• Oversee the collection and review of insurance certificates annually, including initial and renewal documents.
• Review certificates of insurance and contracts to ensure alignment with internal and external insurance standards.
• Manage the insurance compliance process for multiple projects and conduct reviews to ensure all documentation is accurate, current, and properly tracked.
• Facilitate communication between internal business partners and external entities, including subcontractors, vendors, consultants, brokers, and underwriters.
• Oversee retail lease and license agreements to ensure insurance compliance and manage the renewal of certificates.
• Work with insurance brokers and carriers to review and ensure subcontractor insurance policies meet required standards, including the identification of necessary coverage enhancements and the exclusion of harmful clauses.
• Track and log the status of insurance policies and certificates across projects, providing regular updates and reports to relevant teams.
• Handle and manage incident reports, insurance claims, and litigation, ensuring timely responses and effective coordination with site teams, property managers, legal counsel, and adjusters.
• Analyze and interpret claims data, identify trends, and communicate findings to safety and property teams to mitigate risks.
• Support the preparation of claims strategy and assist in identifying claims suitable for resolution or closure.
• Assist with updating incident response procedures and claims documentation, as well as coordinating training sessions on relevant regulations for project teams.
• Participate in cross-departmental meetings and discussions with brokers, carriers, and external vendors to maintain strong relationships, address specific needs, and conduct claim reviews.
• Utilize software tools like Microsoft Word, Excel, PowerPoint, Teams, and SharePoint to manage and track insurance and claims data.

Qualifications:

• Prior experience in construction insurance or claims management, with a strong understanding of relevant insurance lines such as general liability, worker’s compensation, and property insurance.
• Knowledge of New York State Labor Law and construction claims is highly desirable.
• Ability to manage multiple priorities, maintain organized records, and work both independently and collaboratively with diverse teams.
• Strong communication skills, both written and verbal, with an ability to interact effectively with senior leadership and department heads.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, etc.) and experience using risk management information systems