The Sales Operations Analyst will play a crucial role in supporting the sales team and optimizing sales processes within our clients organization. This position requires a candidate with 2-3 years of experience in sales analytics, along with a strong preference for proficiency in Tableau. The ideal candidate will be detail-oriented, analytical, and possess excellent communication skills. They will work closely with the sales team to provide actionable insights, streamline operations, and contribute to achieving sales targets.
- Evaluate and analyze sales performance metrics to identify trends, opportunities, and areas for improvement.
- Develop reports and dashboards in Tableau to provide timely, accurate, and actionable insights to the sales team and management.
- Collaborate with the sales team to develop accurate sales forecasts, taking into consideration market trends, historical data, and other relevant factors.
- Assist in setting sales targets and goals based on data-driven analysis.
- Identify and implement improvements in sales processes and workflows to enhance efficiency and productivity.
- Streamline lead management, qualification, and conversion processes to maximize revenue generation.
- Ensure data accuracy and completeness within CRM systems and other sales-related databases.
- Conduct regular audits and validations to maintain high-quality data integrity.
- Provide support in the development and optimization of sales collateral, presentations, and training materials.
- Assist in onboarding new sales team members by providing them with necessary tools and resources.
- Conduct research on industry trends, competitor activities, and market dynamics to support sales strategies and decision-making.
- Collaborate with various departments (e.g., marketing, finance) to ensure alignment of sales operations with overall business objectives.
- Respond to ad-hoc data requests from the sales team and management to support critical decision-making.
- Bachelor’s degree in Business, Finance, Economics, or a related field.
- 2-3 years of experience in sales analytics or a related role.
- Proficiency in Tableau or similar data visualization tools.
- Strong analytical skills with the ability to interpret and present complex data sets.
- Excellent communication and interpersonal skills.
- Detail-oriented with a focus on data accuracy and integrity.
- Ability to work independently and as part of a team.
- Previous experience in the real estate industry or a related field.
- Knowledge of CRM systems (e.g., Salesforce) and proficiency in Microsoft Excel.