Summary:

The Sales Operations Analyst will play a crucial role in supporting the sales team and optimizing sales processes within our clients organization. This position requires a candidate with 2-3 years of experience in sales analytics, along with a strong preference for proficiency in Tableau. The ideal candidate will be detail-oriented, analytical, and possess excellent communication skills. They will work closely with the sales team to provide actionable insights, streamline operations, and contribute to achieving sales targets.

Key Responsibilities:

• Evaluate and analyze sales performance metrics to identify trends, opportunities, and areas for improvement.
• Develop reports and dashboards in Tableau to provide timely, accurate, and actionable insights to the sales team and management.
• Collaborate with the sales team to develop accurate sales forecasts, taking into consideration market trends, historical data, and other relevant factors.
• Assist in setting sales targets and goals based on data-driven analysis.
• Identify and implement improvements in sales processes and workflows to enhance efficiency and productivity.
• Streamline lead management, qualification, and conversion processes to maximize revenue generation.
• Ensure data accuracy and completeness within CRM systems and other sales-related databases.
• Conduct regular audits and validations to maintain high-quality data integrity.
• Provide support in the development and optimization of sales collateral, presentations, and training materials.
• Assist in onboarding new sales team members by providing them with necessary tools and resources.
• Conduct research on industry trends, competitor activities, and market dynamics to support sales strategies and decision-making.
• Collaborate with various departments (e.g., marketing, finance) to ensure alignment of sales operations with overall business objectives.
• Respond to ad-hoc data requests from the sales team and management to support critical decision-making.

Qualifications:

• Bachelor’s degree in Business, Finance, Economics, or a related field.
• 2-3 years of experience in sales analytics or a related role.
• Proficiency in Tableau or similar data visualization tools.
• Strong analytical skills with the ability to interpret and present complex data sets.
• Excellent communication and interpersonal skills.
• Detail-oriented with a focus on data accuracy and integrity.
• Ability to work independently and as part of a team.

Preferred Qualifications:

• Previous experience in the real estate industry or a related field.
• Knowledge of CRM systems (e.g., Salesforce) and proficiency in Microsoft Excel.