Administration, Real Estate

Sr. Technical Program Manager – Yardi

New York Metro Area (hybrid)
Full Time

Our client is looking for a Senior Technical Product Manager. You will play a critical role in maintaining and optimizing various software platforms. You will also manage a Yardi Administrator, as well as software customizations, stay updated on industry trends related to PropTech or other emerging real estate technologies, and provide technical support to resolve escalated service tickets.


  • Perform complex system and business process reviews to identify inefficiencies and make recommendations for productivity gains
  • Provide recommendations to leadership regarding ancillary products and services aligned with business needs and goals
  • Establish, monitor, and support integrations between Yardi and various ancillary products to ensure a seamless experience
  • Manage the Yardi Administrator and collaborate as a team
  • Maintain and manage the company‚Äôs Yardi system to support Property Management, Accounting, Asset Management, and other functions
  • Provide support for monthly end-of-month process and annual budgeting process in Yardi
  • Develop and provide training programs specific to the Yardi suite
  • Train employees and provide support for escalated technical issues
  • Research, analyze, and resolve software functionality and reporting problems
  • Perform data mapping, conversions, and provide other support aligned with successful software deployment.
  • Determine and document solutions and best practices


  • Bachelor’s degree in a related field
  • 6+ years of experience in software or business process consulting, or equivalent experience within an organization
  • 5+ years of real estate experience
  • Familiarity with the full suite of Yardi products and associated third-party integrations
  • Working understanding of database concepts, SQL querying, and custom report design