Key Responsibilities

• Serve as the first point of contact for residents, handling inquiries and providing administrative support to the management office
• Coordinate and manage resident maintenance requests, including creating, tracking, and closing work orders
• Schedule repairs, inspections, and vendor services with residents and maintenance staff
• Follow up with residents and vendors to confirm and complete service appointments
• Maintain resident records including move-ins, move-outs, and compliance documentation
• Assist with scheduling recertification appointments and tracking required documentation
• Monitor inventory for supplies and equipment and coordinate reordering when needed
• Support general office operations and additional administrative tasks as needed

Qualifications

• Real Estate experience preferred
• Strong organizational and multitasking skills
• Excellent communication and customer service abilities
• Detail-oriented with the ability to manage multiple priorities
• Prior experience in property management, administrative support, or a similar environment preferred