Administrative Support, Real Estate

Assistant General Manager

70,000
New Jersey
Full Time

Our client is recognized as an industry leader in management and real estate operations.  Our team manages the day-to-day operations of over 18,000 residential dwelling units across approximately 400 multi-family buildings throughout the New York Tri-state area.

The Assistant General Manager is responsible for assisting the General Manager (GM) in the oversight of all operational aspects of the property.

Responsibilities

  • Supports the GM with the implementation of regulatory compliance efforts and leasing coordinated efforts (i.e. continuous occupancy management, logistical coordination of move-ins/vacates/turnover)
  • Supports the GM in oversight/implementation of site-specific operational policies and procedures to ensure maximum performance by all employees
  • Oversees the concierge staff and all other on-site/dedicated associates to ensure high quality and professionalism
  • Works closely with the GM and L+M legal/insurance groups to properly document and recover evidence for any onsite incident, injury, and/or claims
  • Posts rental payments and continuously review account ledgers for accuracy
  • Supports the GM in pursuing tenant arrears, and initiates non-payment proceedings on any delinquent accounts.
  • Assists GM with all active and aged (HDP, DOB, ECB) violations including follow up with CHA (Cohen Hochman & Allen) and updating SiteCompli
  • Manages and works closely with GM on any/all financial related matters
  • Reviews PHA rental breakdowns and adjust ledgers to ensure proper accounting of HAP vs. TTP charges.
  • Plans and coordinates regular resident functions to include invites, music, catering, games, etc.
  • Manages and updates BuildingLink ensuring resident data is accurate
  • Supports the leasing team on any/all renewal, lease termination, and/or lease negotiations

Background and Skills

  • Must be proficient in Microsoft Office applications
  • Must have project management experience
  • Must have experience in residential housing (market-rate and/or affordable) and regulatory compliance
  • Must possess exemplary customer service skills
  • Must display an ability to complete tasks/projects on-time
  • Building system knowledge, preferred
  • Proficiency in Yardi, preferred

Education Requirements

  • High school diploma or GED equivalent
  • Bachelor’s degree preferred
  • Preferred Certifications: RAM, ARM, AHM, LIHTC and CPM

Yrs. Industry Experience Required

  • 3+ years of property management experience