Creative & Marketing

Director of Operations

TBD
New York
Full Time

Our client, a high-profile VC-backed startup is seeking a Director of Operations that will be overseeing day-to-day operations and working alongside a great leadership team on strategic growth. This individual should be someone that has an excellent and diverse skill set in account management, customer service, and overall organizational operations.

Responsibilities:

  • Build and maintain effective relationships within a book of existing and new clients
  • Deliver on customer success and client retention, and develop strong relationships with all partner organizations
  • Manage onboarding for all new clients
  • Work closely with all departments including marketing, product, and sales

Qualifications:

  • Bachelor’s degree
  • Excellent interpersonal skills and attention to detail
  • Experience in account management, customer service or sales
  • 1-5 years of experience